Back in Nov. 2004 I bought a HP zd7000 notebook and I was very pleased. Four months later I was no longer pleased. The display on my brand new 17″ desktop replacement notebook remained black. I had to send it in for repairs. So I did and they replaced the motherboard. That all went fairly fast and I was a happy camper once again until two months ago when the same thing started all over. The display would remain black, come back on after one hour, just as it pleased. TV-Out is still working, lucky me I have a SONY TV!
Still, it seems HP does have some serious issues with some of its notebook models and what are they doing about it? Your warranty expired? Then I am afraid you need to shell out $$$ to get it fixed. If you are within your warranty period then there still is no permanent fix for you. The problem will persist, you may say it is a design flaw.
Doth the word “recall” come to mind now? Ah, well but we are talking money here! A recall will not happen, since you can use the zd7000 just fine if you only use it for a limited time and only for non CPU intense purposes. “Outrageous!” you say? Well, yes. But what can you do about it?
The “black display” problem with some of HPs notebook models is well known even at HP and you need only google for zd7000 to find other disgruntled customers. Be it on the HP tech forums or customers writing open letters or even filing a law suit.
The real question is, would it not be far more beneficial for HP to keep its customers happy? I can always buy a MacBook Pro instead…
The posts have stopped. The writer is sick but before you rechoice I am already pulling through and actually am getting better! So I am afraid there will be more uncanny reviews and babblings come March.
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